Privacy Policy
Learn how we protect your personal data in compliance with GDPR.
Last updated: March 2026
1. Data Controller
The data controller is SadaraRdv, operating in the Republic of Djibouti in partnership with the Ministry of Health. Contact us at contact@sadarardv.com.
2. Data Collected
We collect data necessary to provide our services: name, email address, phone number, and medical appointment information. Health data is processed with enhanced protection.
3. Purpose of Processing
Your data is used for: managing your account, booking and tracking appointments, sending reminders and notifications, improving our services, and complying with legal obligations.
4. Legal Basis
The processing of your data is based on your consent during registration, execution of the service contract, and our legal obligations regarding public health.
5. Data Retention
Your personal data is retained for the duration of your registration and 3 years after your last activity. Medical data is retained in accordance with applicable legislation.
6. Your Rights
Under GDPR, you have the right to access, rectify, delete, port, and object to the processing of your data. To exercise these rights, contact us at contact@sadarardv.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction.